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PRIVACY POLICY

In this Privacy Policy Toulou Broadhead Company is referred to also as “we,” “our,” or “us”. This policy outlines how we collect, use, and safeguard your personal information when you visit our website or make purchases from touloubroadheads.com (the “Site”).

COLLECTING PERSONAL INFORMATION

When you engage with our Site, we gather certain details about your device, interactions, and necessary data for processing your transactions. Any information that can uniquely identify an individual is termed as “Personal Information.” Below, you will find details about the types of Personal Information we collect and the reasons for their collection.

      • Device Information

    Examples of Personal Information collected: browser version, IP address, time zone, cookie details, pages viewed, search terms, and Site interaction. 

    Purpose: Optimal Site presentation, analytics to enhance user experience. 

    Source: Collected automatically via cookies, log files, web beacons, tags, or similar technologies. 

    Shared with: Our processing partners WooCommerce and Stripe for business purposes.

        • Order Information

      Examples of Personal Information collected: name, billing address, shipping address, payment details (including credit card numbers), email address, and contact number. 

      Purpose: Service fulfillment, payment processing, order confirmation, customer communication, risk assessment, fraud prevention, and tailored product/service information. 

      Source: Directly collected from you. 

      Shared with: Our processing partners WooCommerce, Stripe, and fulfillment service.

          • Customer Support Information

        Examples of Personal Information collected: as mentioned above.

        Purpose: To provide efficient customer support.

        Source: Directly collected from you.

        Shared with: Our fulfillment service provider

        SHARING YOUR PERSONAL INFORMATION

        We collaborate with service providers to facilitate services and uphold our agreements. For instance: We utilize WooCommerce to power our online store. You can find more about WooCommerce’s use of Personal Information in their Privacy Policy https://woocommerce.com/document/marketplace-privacy/. We may disclose Personal Information to comply with legal requirements, respond to lawful requests, or protect our rights.

        TARGETED ADVERTISING

        We utilize Personal Information for targeted marketing, tailoring content that may interest you. Examples include: Google Analytics aids in understanding customer behavior. Details can be found in Google’s Privacy Policy, https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We share certain interaction data and purchase history with advertising partners for better ad customization. This may involve the use of cookies or similar technologies. For opting out of targeted advertising, refer to relevant platforms such as Facebook, Google, Bing, and the Network Advertising Initiative (NAI).

        You can opt out of targeted advertising by:

        FACEBOOK – https://www.facebook.com/settings/?tab=ads

        GOOGLE – https://www.google.com/settings/ads/anonymous

        BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads] Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

        USING YOUR PERSONAL INFORMATION

        We process your Personal Information for providing our services, including product offerings, payment processing, order fulfillment, and updates on new products, services, or offers.

        CONSENT

        The performance of the contract between you and the Site; Compliance with our legal obligations; To protect your vital interests; To perform a task carried out in the public interest; For our legitimate interests, which do not override your fundamental rights and freedoms.

        YOUR RIGHTS

        For EEA residents, you have rights including access, portability, correction, and erasure of your Personal Information. Please contact us for assistance.

        EUROPEAN LAW COMPLIANCE

        For residents of the European Economic Area (EEA), we process your personal information based on lawful grounds outlined in the General Data Protection Regulation (GDPR)

        CCPA 

        Residents of California have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

        RETENTION

        We retain your Personal Information in compliance with applicable regulations. You may exercise your right to erasure as described in the ‘Your Rights’ section.

        AUTOMATED DECISION-MAKING

        Limited automated decision-making may be used for fraud prevention, with more details in WooCommerce’s Fraud Prevention Policy, https://woocommerce.com/document/woopayments/fraud-and-disputes/fraud-prevention/?quid=8d1ac45529d75f30010b2ff9cd20ea41.

        COOKIES

        Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. The use of cookies is a widely accepted practice intended to ‘remember’ you and your preferences, either for a single visit through a ’session cookie’ or for multiple repeat visits using a ‘persistent cookie’. They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in.

        Below are listed some of the cookies necessary for the function of our Site store powered by WooCommerce. We use these and various types of cookies not listed for optimal Site operation, analytics, and other functions.

        Cookies set by WooCommerce (Source: https://woocommerce.com/document/woocommerce-cookies/#section-2)

        Cookies are used by WooCommerce in a variety of ways.

        Cookies depend on specific features that are enabled on a store. The cookies are active when a user interacts with one of these features or to allow admin functions to be performed from within the store’s dashboard.

        Details are provided in tables below, listing various cookies that are set for users of stores with the WooCommerce plugin installed.

        Store front end:

        COOKIE NAME DURATION PURPOSE
        woocommerce_cart_hash session Helps WooCommerce determine when cart contents/data changes.
        woocommerce_items_in_cart session Helps WooCommerce determine when cart contents/data changes.
        wp_woocommerce_session_ 2 days Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
        woocommerce_recently_viewed session Powers the Recent Viewed Products widget.
        store_notice[notice id] session Allows customers to dismiss the Store Notice.

        No personal information is stored within these cookies.

        Store dashboard (/wp-admin):

        COOKIE NAME DURATION PURPOSE
        woocommerce_snooze_suggestions__[suggestion] 2 days Allows dashboard users to dismiss Marketplace suggestions, if enabled.
        woocommerce_dismissed_suggestions__[context] 1 month Count of suggestion dismissals, if enabled.
        tk_ai session Stores a randomly-generated anonymous ID. This is only used within the dashboard (/wp-admin) area and is used for usage tracking, if enabled.

        CHANGES TO THIS POLICY

        Our Privacy Policy may be updated periodically to reflect operational, legal, or regulatory changes.

        CONTACT US

        For privacy inquiries, questions, or complaints, please reach out to us by e-mail at info@touloubroadheads.com or write to us by mail at:

        Toulou Broadhead Company, 810 Oak Meadow Dr., #681454, Franklin, TN 37068, United States

        Last Updated: August 14, 2023

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